Problem Cause Solution
Cannot connect to
network server when
attempting Remote
System Installation.
The network controller is
not configured properly.
Verify Network Connectivity, that a DHCP
Server is present, and that the Remote System
Installation Server contains the NIC drivers for
your NIC.
System setup utility
reports unprogrammed
EEPROM.
Unprogrammed EEPROM. Flash the ROM.
Solving memory problems
CAUTION: For those systems that support ECC memory, HP does not support mixing ECC and non-
ECC memory. Otherwise, the system will not boot the operating system.
Table 6-14 Memory problems
Problem Cause Solution
System will not boot or does
not function properly after
installing additional memory
modules.
Memory module is not
the correct type or
speed, or the new
memory module is not
seated properly.
Replace module with the correct industry-
standard device for the workstation.
Out of memory error. Memory configuration
might not be set up
correctly.
Use the Device Manager to check memory
configuration.
You have run out of
memory to run the
application.
Check the application documentation to
determine the memory requirements, or add
more memory.
Memory count during POST
is wrong.
The memory modules
might not be installed
correctly.
Check that the memory modules have been
installed correctly and that proper modules are
used.
Insufficient memory error
during operation.
Too many Terminate
and Stay Resident
programs (TSRs) are
installed.
Delete any TSRs that you do not need.
You have run out of
memory for the
application.
Check the memory requirements for the
application or add more memory to the
workstation.
Table 6-13 Network problems (continued)
ENWW Troubleshooting scenarios and solutions 155
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