Table 12-1 Troubleshooting steps for nonvolatile memory usage (continued)
Memory type Volatility; size Store
user
data
Retain
power if
removed
Purpose How input to memory How write protected
Discrete TPM Non-volatile;
ST 1.769
Infineon 15.22
Yes Yes Store security and
encryption data
Programmed at
factory
Utility required but
limited to factory
Card reader Non-volatile;
N/A
N/A N/A Stores user data By user behavior User accessible
Keyboard FW
(per key RGB)
Non-volatile;
N/A
N/A N/A Controller FW Programmed at
factory
Utility required but
limited to factory
WLAN/BT RF
transmission;
N/A
No Yes Stores calibration
data and MAC
address
Programmed at
factory
Utility required but
limited to factory and
write in times
802.11
WSWAN
EEPROM
RF
transmission;
N/A
No Yes Stores calibration
data and MAC
address
Programmed at
factory
Utility required but
limited to factory and
write in times
Panel EDID Commodity;
N/A
No Yes Stores panel
model number
and settings
Programmed at
factory
Utility required but
limited to factory
Camera FW Commodity;
N/A
No Yes Stores camera
firmware
Programmed at
factory
Utility required but
limited to factory
Questions and answers
Use this section to answer your questions about nonvolatile memory.
1. How can the BIOS settings be restored (returned to factory settings)?
IMPORTANT: The restore defaults feature does not securely erase any information on your hard
drive. See question and answer 6 for steps to securely erase information.
The restore defaults feature does not reset the Custom Secure Boot keys. See question and
answer 7 for information about resetting the keys.
a. Turn on or restart the computer, and then quickly press esc.
b. Select Main, and then select Apply Factory Defaults and Exit.
c. Follow the on-screen instructions.
d. Select Main, select Save Changes and Exit, and then follow the on-screen instructions.
2. What is a UEFI BIOS, and how is it different from a legacy BIOS?
The Unified Extensible Firmware Interface (UEFI) BIOS is an industry-standard software interface
between the platform firmware and an operating system (OS). It replaces the older BIOS
architecture but supports much of the legacy BIOS functionality.
188
Chapter 12 Statement of memory volatility