Grounding the work area...........................................................................................................................................................................................35
Recommended materials and equipment....................................................................................................................................................35
Cleaning your computer.......................................................................................................................................................................................................36
Enabling HP Easy Clean (select products only)........................................................................................................................................36
Removing dirt and debris from your computer.........................................................................................................................................36
Cleaning your computer with a disinfectant................................................................................................................................................37
Caring for wood veneer (select products only) ........................................................................................................................................38
Packaging and transporting guidelines.....................................................................................................................................................................38
Accessing support information ......................................................................................................................................................................................39
5 Removal and replacement procedures for Customer Self-Repair parts ................................................................................................ 41
Component replacement procedures ........................................................................................................................................................................ 41
Preparation for disassembly................................................................................................................................................................................... 41
Service cover...................................................................................................................................................................................................................... 41
Battery.................................................................................................................................................................................................................................... 42
WLAN module.................................................................................................................................................................................................................... 43
WWAN module.................................................................................................................................................................................................................. 45
Memory modules.............................................................................................................................................................................................................47
Solid-state drive................................................................................................................................................................................................................ 51
6 Removal and replacement procedures for authorized service provider parts.................................................................................55
Component replacement procedures ....................................................................................................................................................................... 55
Touchpad cable................................................................................................................................................................................................................55
NFC module antenna...................................................................................................................................................................................................56
NFC module .........................................................................................................................................................................................................................57
WWAN antenna................................................................................................................................................................................................................58
Speakers...............................................................................................................................................................................................................................59
Bottom case.......................................................................................................................................................................................................................60
Card reader cable .......................................................................................................................................................................................................... 62
Keyboard hub cable ......................................................................................................................................................................................................63
Fan.............................................................................................................................................................................................................................................64
Graphics card....................................................................................................................................................................................................................65
System board ....................................................................................................................................................................................................................66
Heat sink ...............................................................................................................................................................................................................................69
RTC battery ..........................................................................................................................................................................................................................70
Audio jack...............................................................................................................................................................................................................................71
Fingerprint reader ..........................................................................................................................................................................................................72
Fingerprint reader cable.............................................................................................................................................................................................73
Card reader..........................................................................................................................................................................................................................74
NFC module cable...........................................................................................................................................................................................................75
Keyboard hub......................................................................................................................................................................................................................76
Touchpad ...............................................................................................................................................................................................................................77
SD card reader ..................................................................................................................................................................................................................78
SD card reader cable................................................................................................................................................................................................... 79
Display assembly............................................................................................................................................................................................................80
Top cover with keyboard............................................................................................................................................................................................ 92
7 Troubleshooting guide..................................................................................................................................................................................................................94
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