HPE 3PAR StoreServ

HPE 3PAR Communication Settings................................................... 57
Using Customer Controlled Access............................................................................................ 57
Selecting the CCA Setting................................................................................................57
Changing the CCA Setting............................................................................................... 58
Using the File Transfer Monitor...................................................................................................59
Virtual Service Processor.....................................................................60
Deploying the Virtual Service Processor.....................................................................................60
Deploying the Virtual SP using VMware...........................................................................60
Importing the Virtual SP into Hyper-V.............................................................................. 61
Backing Up and Restoring the Virtual SP................................................................................... 61
Creating a Backup of the Virtual SP.................................................................................61
Take a Snapshot using the vSphere Client........................................................... 61
Take a Snapshot using Hyper-V............................................................................62
Creating a Checkpoint using Hyper-V................................................................... 62
Restoring the Virtual SP from a Backup...........................................................................62
Restoring the Virtual SP using the vSphere Client................................................62
Restoring a Snapshot using Hyper-V.................................................................... 62
Restoring a Checkpoint using Hyper-V................................................................. 63
Troubleshooting.................................................................................... 64
Overview of Troubleshooting Guidelines and Tools.................................................................... 64
Troubleshooting Guidelines..............................................................................................64
Troubleshooting Tools...................................................................................................... 64
Audit and Logging Information.............................................................................. 64
SPLOR.................................................................................................................. 65
Websites................................................................................................ 68
Support and other resources...............................................................69
Accessing Hewlett Packard Enterprise Support......................................................................... 69
Accessing updates......................................................................................................................69
Customer self repair....................................................................................................................70
Remote support.......................................................................................................................... 70
Warranty information...................................................................................................................70
Regulatory information................................................................................................................71
Documentation feedback............................................................................................................ 71
HPE 3PAR Service Processor weekly file retrieval process............. 72
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