Chapter 8
Support and Other Resources
Support and Other Resources
Access Aruba support and updates, and view warranty and regulatory information
Accessing Aruba Support
Aruba Support Services https://www.arubanetworks.com/support-services/
Aruba Support Portal https://asp.arubanetworks.com/
North America telephone
1-800-943-4526 (US & Canada Toll-Free Number)
+1-408-754-1200 (Primary - Toll Number)
+1-650-385-6582 (Backup - Toll Number - Use only when all other
numbers are not working)
International telephone https://www.arubanetworks.com/support-services/contact-
support/
Be sure to collect the following information before contacting Support:
n
Technical support registration number (if applicable)
n
Product name, model or version, and serial number
n
Operating system name and version
n
Firmware version
n
Error messages
n
Product-specific reports and logs
n
Add-on products or components
n
Third-party products or components
Other useful sites
Other websites that can be used to find information:
Airheads social forums and Knowledge
Base
https://community.arubanetworks.com/
Software licensing https://lms.arubanetworks.com/
End-of-Life information https://www.arubanetworks.com/support-services/end-of-life/
Aruba software and documentation https://asp.arubanetworks.com/downloads
Accessing Updates
You can access updates from the Aruba Support Portal or the HPE My Networking Website.
HPE Aruba Networking CX 6200F/M Switch Series Installation and Getting Started Guide |
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