What do I do if VIVE Flow suddenly loses power when using the phone controller as a
power source?
VIVE Flow may suddenly lose power when using the phone controller as a power source if the
OTG connection setting on the Android phone is enabled.
To prevent VIVE Flow from suddenly losing power when using the phone controller as a power
source, make sure the OTG connection setting on the Android phone is disabled. To disable the
OTG connection setting on Oppo
™
or realme
™
phones, go to Settings Additional settings,
and then disable OTG connection.
How do I answer my phone when using VIVE Flow?
If you have Calls in Phone notifications enabled, you'll see a notification in VR when there's an
incoming call. See Managing phone notifications on page 36.
Phone notifications are only available when using Android phones.
When you see an incoming call notification in VIVE Flow, take off VIVE Flow, and then use your
phone to answer the call.
You may need to manually disable the phone controller to answer the incoming call. See
About the phone controller on page 11.
How do I report an issue?
If you notice a problem while using VIVE Flow, let us know so we can look into it and make VIVE
Flow better.
1. If you're currently running an app, tap/press the VIVE button on the controller, and then
select Back to Home.
2. From Home, select Settings.
3. In General, select About Report issue.
4. Enter the required information and a description of the issue, and then select Submit.
39 Common solutions
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