l If Link of the Ethernet port is online, go to Step 3.6.
l If Link of the Ethernet port is not online, go to Step 3.7.
6. Check whether the PC can obtain an IP address.
l If the PC can obtain an IP address, go to Step 11.
l If the PC fails to obtain an IP address, go to Step 4.
7. In ETH mode, run the display port state portid command to check whether the duplex
mode, rate, and network cable adaptation mode of the Ethernet port are consistent with
those of the user terminal.
l If they are consistent, go to Step 3.9.
l If they are inconsistent, modify the settings of the Ethernet port to ensure that the settings
are consistent with those of the user terminal. Then, go to Step 3.8.
NOTE
In ETH mode, modify the parameter settings of the Ethernet port by using the following methods:
l Run the auto-neg command to enable or disable the auto-negotiation mode of the Ethernet port.
After the auto-negotiation mode of the Ethernet port is enabled, the Ethernet port automatically
negotiates the port rate and duplex mode with the interconnected port.
l Run the duplex command to configure the duplex mode of the Ethernet port to full duplex or half
duplex.
l Run the mdi command to configure the network cable adaptation mode of the Ethernet port.
l Run the speed command to configure the rate of the Ethernet port.
8. Check whether the PC can obtain an IP address.
l If the PC can obtain an IP address, go to Step 11.
l If the PC fails to obtain an IP address, go to Step 4.
9. Replace the user port and then check whether the PC can obtain an IP address.
l If the PC can obtain an IP address, the original user port is faulty. Change the user's port
and reconfigure the port data. Then, go to Step 11.
l If the PC fails to obtain an IP address, go to Step 4.
Step 4 Check whether the data configuration on the ONU is correct.
1. Run the display service-port port frameid/slotid/portid command to check whether such
data configurations of the user's service port as the VLAN ID and port ID are correct.
l If the data configuration is correct, go to Step 4.3.
l If the data configuration is incorrect, refer to the following notes to change the
configuration data. Then, go to Step 4.2.
NOTE
l Run the undo service-port command to delete the original service port.
l Run the service-port command to configure a new service port.
2. Check whether the PC can obtain an IP address.
l If the PC can obtain an IP address, go to Step 11.
l If the PC fails to obtain an IP address, go to Step 4.3.
3. Run the display port vlan frameid/slotid/portid command to check whether the uplink port
was added to the upstream VLAN.
l If the uplink port was added to the upstream VLAN, go to Step 5.
SmartAX MA5612 Multi-service Access Module
Maintenance Guide
5 Troubleshooting Services Transmitted Through a GPON
Port
Issue 01 (2012-07-25) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
126
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