HunterDouglas UltraGlide - Troubleshooting

OPERATION
25
Operating Tips
1. The shading must fully lower before the vanes can open. When the shading is raised,
pressing the right arrow will first lower the shading and then open the vanes.
2. If the right arrow or left arrow is pressed when the back panel is already lowered, the back
panel will first raise to the top, then open or close the vanes.
3. The vanes must fully close before the shading can raise. When the shading is lowered with
the vanes open, pressing ▲ Open will first close the vanes and then raise the shading all
the way. If the back panel was also lowered, this will raise the first.
4. Quickly pressing the ▼ CLOSE button twice provides the most privacy. The front shading
lowers, vanes over-rotate, and then the back panel closes. The vanes must over-rotate
before the back panel can lower.
Further Operation and Programming Information
PowerView
®
App
The PowerView
®
App is required to program PowerView Gen 3 shades, remotes, and
gateways. The App is compatible with Apple
®
and Android
™
smartphones and tablets. For
more information regarding setup and operation using the PowerView App, refer to
https://help.hunterdouglas.com/s/powerview-gen-3-manuals.
PowerView
®
Gen 3 Gateway
The PowerView
®
Gen 3 Gateway is used to control shades in larger projects as well as
integrate PowerView Gen 3 shades with third-party integration systems. For information
regarding programming of PowerView Gen 3 Gateways, refer to the digital PowerView Gen 3
Automation Gateway Guide.
PowerView Gen 3 Remote
For more information regarding operation and programming of the PowerView Gen 3 Remote,
refer to the digital PowerView Gen 3 Automation Remote Control Guide.