HySecurity StrongArmPark DCS 14 User Manual

www.hysecurity.com Troubleshooting D0536 Rev. C 5-7
Table 3: Troubleshooting Codes
Alert/Fault/Error
Display
Type Buzzer Possible Cause Suggested Corrective Action
HY-5AFAILED ERROR3 3 chirps/s
once per
minute
HY-5Acommunicationfailure.
CausedbyremovalofHY-5Aorlackof
integrityofthesocketconnection.The
display indicates which detector the
alertappliesto:ExitLoop(ELD),Inside
ObstructionLoop(IOLD/IALD),Outside
Obstruction Loop (OOLD/OALD), or
CenterLoop(CLD).
1.PressRESETtoclearerror.
2.Removeandre-seattheHY-5A.
3.Ifneeded,replacetheHY-5A.
MASTER-SLAVECOM ERROR4 3 chirps/s
once per
minute
The Smart DC Controller detects a
communication error between master and
slaveinadualgateinstallation.Several
possible causes:
• Master/Slave communication cable has
notbeeninstalledcorrectly.
• Master/Slavenotconguredproperly
throughtheInstallerMenu.
• Operatornotproperlyearthgrounded.
• Master/Slave communication cable
installed in same conduit as high-
voltageACpower.
• One operator does not have power
appliedtoit.
• One operator may have a different
softwareversion.
1.Correctcommunicationcable.
2.Verifythateachoperatoriscong-
uredproperlythroughtheInstaller
Menu.Oneoperatormustbesetas
Master and the other as Slave using
theInstallerMenu.
3.InstallgroundrodperNEC/NFPA
standard.
4.Installseparateconduitforcommu-
nicationcables.
5.EnsureACpowerispresentatboth
operators and all power switches
areON.
6.Checksoftwareversioninoperators
bypressingRESET.Makesureboth
operators are running the same
softwareversion.
Nodisplay ERROR5 3 chirps/s
once per
minute
The display provides no indication of this
error,butitcanappearintheS.T.A.R.T.log
and means that the Smart DC Controller
hasdetectedaseriousinternalerror.
1.Report any instance of this error to
HySecurityTechnicalSupport.
2.Turn both power switches off to
resetsoftware.
3.UseS.T.A.R.T.toupdatetheop-
erator to the most current software
version.
4.ReplaceSmartDCController.
MENUCHECKSUM ERROR7 2 chirps/s
every 15s
Softwareissueexiststhatmayrequire
factoryreset.Corruptsoftwareordata.
Call HySecurity Technical Support for
assistance.
RPMSENSOR ERROR8 3 chirps/s
once per
minute
RPMsensordisconnected.MotorEncoder
orwiresaredamagedorunplugged.
Checkwiringfromthemotortothe
SmartDCControllerboard.
BATTDISCONNECT ERROR9 3 chirps/s
when
detected
The Smart DC Controller cannot identify
batteryconnection.Thebatteriesare
disconnectedorawiringfaultexists.
Automaticallyresetsafteroneminute.
Smart DC operators ship with a wire
disconnectedtopreventbatterydrain.
1.Ensuretheredwire’sspade
connector in the upper left corner of
thecontrolboxispluggedin.
2.Correct any issues with battery
wiring.
3.Checkthe35ampfuseonthecircuit
board.Ifblown,replaceit.

HySecurity StrongArmPark DCS 14 Specifications

General

Brand	HySecurity
Model	StrongArmPark DCS 14
Category	Gate Opener
Language	English