BA017020
Explanation: Failed to open the TFTP package
Response: Verify that the Trivial File Transfer Protocol (TFTP) parameters are correct.
BA017021
Explanation: Failed to load the TFTP file
Response: Verify that the TFTP server and network connections are correct.
BA01B010
Explanation: Opening the BOOTP node failed.
Response:
1. Reboot the server.
2. If the problem persists: Search RETAIN tips and the firmware change history for the reference code to determine
the recommended actions. If a firmware update is needed, see Updating the firmware
BA01B011
Explanation: BOOTP failed to read from the network
Response: Perform the following actions that checkpoint CA00E174 describes:
1. Verify that:
v The bootp server is correctly configured; then retry the operation.
v The network connections are correct; then retry the operation.
2. If the problem persists, Search RETAIN tips and the firmware change history for the reference code to determine
the recommended actions. If a firmware update is needed, see Updating the firmware
BA01B012
Explanation: BOOTP failed to write to the network
Response: Perform the following actions that checkpoint CA00E174 describes:
1. Verify that:
v The bootp server is correctly configured; then, retry the operation.
v The network connections are correct; then, retry the operation.
2. If the problem persists, Search RETAIN tips and the firmware change history for the reference code to determine
the recommended actions. If a firmware update is needed, see Updating the firmware
BA017020 • BA01B012
Chapter 8. Troubleshooting 199
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