v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 67 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
01298101 Bad update data for processor 1.
1. Update the BIOS code again (see “Updating the
firmware” on page 129).
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
I9990301 Hard disk drive boot sector error.
1. Reseat the following components, depending on
the server model:
v Hot-swap models:
a. Hard disk drive
b. SAS/SATA controller
v
Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
2.
Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive
b. Hard disk drive backplane
c. SAS/SATA controller
v
Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
3.
(Trained service technician only) Replace the
system board.
I9990650 AC power has been restored.
1. Reseat the power cords.
2. Check for interruption of the external power.
3. Replace the power cords.
26 System x3200 Types 4362 and 4363: Problem Determination and Service Guide
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