Recovering from a BIOS update failure . . . . . . . . . . . . . . . .53
System-error log messages . . . . . . . . . . . . . . . . . . . .54
Solving SAS problems . . . . . . . . . . . . . . . . . . . . . .62
Solving power problems . . . . . . . . . . . . . . . . . . . . .62
Solving Ethernet controller problems . . . . . . . . . . . . . . . . .63
Solving undetermined problems . . . . . . . . . . . . . . . . . . .64
Calling IBM for service . . . . . . . . . . . . . . . . . . . . . .65
Chapter 3. Parts listing, System x3200 Types 4362 and 4363 . . . . . . .67
Replaceable server components . . . . . . . . . . . . . . . . . .68
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .71
Chapter 4. Removing and replacing server components . . . . . . . .73
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .73
System reliability guidelines . . . . . . . . . . . . . . . . . . .74
Working inside the server with the power on . . . . . . . . . . . . .75
Handling static-sensitive devices . . . . . . . . . . . . . . . . .76
Returning a device or component . . . . . . . . . . . . . . . . .76
Removing and replacing Tier 1 CRUs . . . . . . . . . . . . . . . .77
Removing the side cover . . . . . . . . . . . . . . . . . . . .77
Installing the side cover . . . . . . . . . . . . . . . . . . . . .78
Removing the lower bezel . . . . . . . . . . . . . . . . . . . .79
Installing the lower bezel . . . . . . . . . . . . . . . . . . . .80
Removing the upper bezel . . . . . . . . . . . . . . . . . . . .81
Installing the upper bezel . . . . . . . . . . . . . . . . . . . .82
Removing an adapter . . . . . . . . . . . . . . . . . . . . .83
Installing an adapter . . . . . . . . . . . . . . . . . . . . . .84
Removing and installing internal drives . . . . . . . . . . . . . . .86
Removing a hot-swap power supply . . . . . . . . . . . . . . . .98
Installing a hot-swap power supply . . . . . . . . . . . . . . . . 100
Removing a memory module . . . . . . . . . . . . . . . . . . 101
Installing a memory module . . . . . . . . . . . . . . . . . . . 102
Removing and replacing Tier 2 CRUs . . . . . . . . . . . . . . . . 103
Removing the battery . . . . . . . . . . . . . . . . . . . . . 103
Installing the battery . . . . . . . . . . . . . . . . . . . . . 103
Removing the rear system fan . . . . . . . . . . . . . . . . . . 105
Installing the rear system fan . . . . . . . . . . . . . . . . . . 106
Removing the front system fan assembly . . . . . . . . . . . . . . 107
Installing the front system fan assembly . . . . . . . . . . . . . . 108
Removing the simple-swap backplate . . . . . . . . . . . . . . . 109
Installing the simple-swap backplate . . . . . . . . . . . . . . . .110
Removing the SAS/SATA hard disk drive backplane . . . . . . . . . .110
Installing the SAS/SATA hard disk drive backplane . . . . . . . . . .112
Removing the front-panel assembly . . . . . . . . . . . . . . . .113
Installing the front-panel assembly . . . . . . . . . . . . . . . .114
Removing the front USB connector assembly . . . . . . . . . . . .114
Installing the front USB connector assembly . . . . . . . . . . . . .115
Removing the hot-swap power supply cage . . . . . . . . . . . . .116
Installing the hot-swap power supply cage . . . . . . . . . . . . .117
Removing the SAS/SATA controller . . . . . . . . . . . . . . . .118
Installing the SAS/SATA controller . . . . . . . . . . . . . . . .119
Removing and replacing FRUs . . . . . . . . . . . . . . . . . . 120
Removing a non-hot-swap power supply . . . . . . . . . . . . . . 120
Installing a non-hot-swap power supply . . . . . . . . . . . . . . 122
Removing the microprocessor and fan sink . . . . . . . . . . . . . 123
Installing a microprocessor and fan sink . . . . . . . . . . . . . . 125
iv System x3200 Types 4362 and 4363: Problem Determination and Service Guide