IBM System x3200 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 67 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-002-0nn ServeRAID interface timeout.
1. Make sure that the ServeRAID controller is
configured correctly. Obtain the basic and
extended configuration status bytes and see the
ServeRAID documentation for more information.
2. Reseat the following components:
a. Hard disk drive backplane cable
b. ServeRAID adapter
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
035-253-0nn ServeRAID controller 0nn initialization
failure; 0nn = the controller number.
1. Make sure that the ServeRAID controller is
configured correctly. See the ServeRAID
documentation for more information.
2. Reseat the following components:
a. Hard disk drive backplane cable
b. ServeRAID adapter
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
035-253-s99 RAID adapter initialization failure.
1. Reseat the following components:
a. ServeRAID adapter
b. Hard disk drive backplane cable
2.
Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
035-254-0nn Setup error; unable to allocate memory to
run test.
Check the system resources and make more memory
available (see Using the Configuration/Setup Utility
program); then, run the test again.
035-255-0nn Internal error.
1. Reseat the hard disk drive backplane cable.
2. Replace the hard disk drive backplane.
035-260-0nn System to controller interface failure.
1. Reseat the ServeRAID adapter.
2. Replace the ServeRAID adapter.
3. Restart the server.
035-265-0nn Adapter Communication error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 129).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
035-266-0nn Adapter CPU test error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 129).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
46 System x3200 Types 4362 and 4363: Problem Determination and Service Guide

IBM System x3200 Specifications

General

Form Factor	Tower
Network	Integrated Gigabit Ethernet
Processor	Intel Xeon 3000 sequence, Intel Pentium Dual-Core processor, Intel Celeron processor
Processor Cores	Dual-Core
Chipset	Intel 3000
Memory	Up to 8GB DDR2
Memory Slots	4
Storage	SATA HDD
RAID Support	RAID 0, 1
Drive Bays	4 internal 3.5-inch