v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 67 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message Action
Flash of x by y via z was successful...w Information only.
Flash of x via z failed for user z...z Information only.
Flash succeeded for x (address: y) Information only.
Hard Drive x Fault
1. Run the diagnostics programs.
2. Replace hard disk drive x.
3. Replace the following component, depending on the server
model:
v Hot-swap models: Hard disk drive backplane
v Simple-swap models: Hard disk drive x cable
Hard drive x removal detected. Reseat the following component, depending on the server model:
v Hot-swap and simple-swap models: Hard disk drive x
Internal Error CPU Fault Information only. If the message remains:
1. (Trained service technician only) Reseat the microprocessor.
2. (Trained service technician only) Replace the microprocessor.
Invalid userid or password received. Userid is w,
x, y, z
Information only.
LAN: Command Mode tamper triggered.
Possible break in attempt
Information only.
LAN: Telnet tamper triggered. Possible break in
attempt
Information only.
LAN: Web Server tamper delay triggered.
Possible break in attempt
Information only.
LAN: Ethernet interface is no longer active Information only.
LAN: Ethernet interface is now active Information only.
No ISMP Gateway defined for the interconnect
network. RSA x is Assuming the Gateway
Information only.
OS Watchdog response disabled by x Information only.
OS Watchdog response enabled by x Information only.
PFA Alert, see preceding error in system error
log
Information only. See the preceding entry in the system-error log.
Possible ASM reset occurred -- reason unknown Information only.
Power off Information only.
Power on Information only.
PPP[xxx] PPP-Cfg, Local-
IP@=aaa.aaa.aaa.aaa, Remote-
IP@=bbb.bbb.bbb.bbb NetMsk=ccc.ccc.ccc.ccc,
Auth=ddd
Information only.
PPP_1:Client Connected at xxx bps Information only.
PPP_1:User requested to abort PPP interface Information only.
56 System x3200 Types 4362 and 4363: Problem Determination and Service Guide
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