v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364 or Type 4365 server,” on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code Description Action
2-1-4 Secondary interrupt mask register failed. (Trained service technician only) Replace the
system board.
3-3-3 No operational memory in system.
1. Make sure that the server contains the
correct number of DIMMs, in the correct
order; install or reseat DIMMs; then, restart
the server.
Important: In some memory
configurations, the 3-3-3 beep code might
sound during POST, followed by a blank
monitor screen. If this occurs and the Boot
Fail Count option in the Start Options of
the Configuration/Setup Utility program is
enabled, you must restart the server three
times to reset the configuration settings to
the default configuration (the memory
connector or bank of connectors enabled).
2. Replace the following components one at
a time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only)
System board
Chapter 2. Diagnostics 13
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