v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364 or Type 4365 server,” on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-275-001 Adapter Communication error.
1. Update the RAID controller firmware on the RAID
adapter (see “Updating the firmware” on page
107).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
035-276-001 Adapter CPU test error.
1. Update the RAID controller firmware on the RAID
adapter (see “Updating the firmware” on page
107).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
035-277-001 Adapter Local RAM test error.
1. Update the RAID controller firmware on the RAID
adapter (see “Updating the firmware” on page
107).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
035-278-001 Adapter NVSRAM test error.
1. Update the RAID controller firmware on the RAID
adapter (see “Updating the firmware” on page
107).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
035-279-001 Adapter Cache test error.
1. Update the RAID controller firmware on the RAID
adapter (see “Updating the firmware” on page
107).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
035-280-001 Adapter Drive test error. Replace the attached drive.
035-281-001 Adapter Drive error. Replace the attached drive.
035-282-001 Adapter Parameters set error.
1. Update the RAID controller firmware on the RAID
adapter (see “Updating the firmware” on page
107).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
035-283-001 Adapter Battery error. Replace the battery module on the RAID adapter.
035-xxx-cnn c = ServeRAID channel number, nn = ID of
failing fixed disk drive.
1. Check the system-error logs and replace any
indicated failing devices.
Note: A FRU must be replaced by a trained
service technician only.
2. Reseat the hard disk drive on channel C, ID nn.
3. Replace the hard disk drive on channel C, ID nn.
42 IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide