v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364 or Type 4365 server,” on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-xxx-snn Failed hard disk drive with ID nn on RAID
adapter in slot s.
1. Check the system-error logs and replace any
indicated failing devices.
Note: A FRU must be replaced by a trained
service technician only.
2. Reseat the hard disk drive that has ID nn, that is
connected to the RAID adapter in slot s.
3. Replace the hard disk drive that has ID nn, that is
connected to the RAID adapter in slot s.
035-xxx-099 No adapters were found. If an adapter is installed:
1. Reseat the adapter.
2. Check the adapter cables to make sure that they
are secure.
035-xxx-s99 Failed RAID test: s = number of failing
adapter slot
1. Check the system-error logs and replace any
indicated failing devices.
Note: A FRU must be replaced by a trained
service technician only.
2. Reseat the following components:
a. RAID adapter in slot s
b. Cable for the RAID adapter in slot s
c. Riser card
3.
Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. RAID adapter in slot s
b. Cable for the RAID adapter in slot s
c. Riser card
d. (Trained service technician only) System
board
075-xxx-000 Failed power supply test. Replace the power supply.
089-xxx-0nn Failed microprocessor test.
1. Make sure that the BIOS code is at the latest
level.
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
201-xxx-00n Failed memory test.
Note: n = slot number of failing DIMM
Replace the following components one at a time, in
the order shown, restarting the server each time:
1. DIMM identified by nn
2. (Trained service technician only) System board
Chapter 2. Diagnostics 43
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