IBM System x3250 Problem Determination And Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364 or Type 4365 server,” on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
201-xxx-n99 Multiple DIMM failure.
Note: n = bank number of failing pair
1. See the error text to identify the failing DIMMs.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. DIMMs in bank n
b. (Trained service technician only) System
board
206-xxx-000 Failed diskette drive test.
1. Run the diskette drive test again, using another
diskette.
2. Reseat the diskette drive cable.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Diskette drive
b. (Trained service technician only) Operator
information panel assembly
215-xxx-000 Failed CD or DVD test.
1. Run the test again with a different CD or DVD.
2. Reseat the following components:
a. CD or DVD drive
b. (Trained service technician only) Operator
information panel assembly
3.
Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. CD or DVD drive
b. (Trained service technician only) CD/DVD
interface card
217-198-xxx Could not establish drive parameters.
1. Check the drive cables from the controller to the
backplane or back plate.
2. Reseat the hard disk drive.
3. Replace the following components in the order
shown, restarting the server each time:
a. Hard disk drive
b. Drive cable
c. (Hot-swap models) SAS/SATA controller
d. Hard disk drive backplane or back plate
217-xxx-000 Failed fixed disk test.
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
217-xxx-001 Failed fixed disk test.
1. Reseat hard disk drive 2.
2. Replace hard disk drive 2.
44 IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide

IBM System x3250 Specifications

General

Processor Sockets	1
Memory Slots	4
Processor	Intel Core 2 Duo
Storage	SATA
Maximum Internal Storage	Up to 4TB
Hard Drive Interface	SATA
RAID Support	RAID 0, 1
Network	Gigabit Ethernet
Operating System Support	Windows Server, Linux