IBM x3550 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 7978 and 1913 server,” on page 29 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
301 Keyboard or keyboard controller error.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
2. Reseat the keyboard cable in the connector.
3. If you are using an external USB hub, disconnect
the keyboard from the hub and connect it directly
to the server.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
303 Keyboard controller error.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
2. Reseat the keyboard cable in the connector.
3. If you are using an external USB hub, disconnect
the keyboard from the hub and connect it directly
to the server.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
762 Coprocessor configuration error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. System-board battery
b. Microprocessor 1
11xx Serial port configuration error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. (Trained service technician only) Replace the
system board.
Chapter 5. Diagnostics 113

IBM x3550 Specifications

General

Processor Type	Intel Xeon
Chipset	Intel 5000P
Number of Processors Supported	2
Network Interface	Dual Gigabit Ethernet
Hard Drive Interface	SAS/SATA
Maximum Internal Storage	2.4 TB
Storage	Up to six 2.5-inch SAS or SATA hot-swap hard disk drives
Drive Bays	6
RAID Support	RAID 0, 1
Power Supply	670W or 835W
Operating System Support	Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware ESX
Memory	PC2-5300 Fully Buffered DIMMs (DDR2-667) or PC2-4200 Fully Buffered DIMMs (DDR2-533)