CS3000, Users
Rev A, January, 2011
Page 27 of 35
Error Messages
Error messages, displayed in priority order:
Message Meaning
' --- '
Motion detected while attempting to ZERO/TARE/PRINT
This and the ‘MOTION’ segment will briefly show if there is motion while attempting to set zero, set tare, or print ticket.
Note that checking for motion can be disabled in the calibration menu ‘Motion Detect’. However, checking for motion is
required in NTEP applications.
'Ac.Err'
Motion detected while attempting to Accumulate Total
This will briefly show if there is a restriction when attempting to accumulate to total:
1. Weight must return to zero in between weight accumulations.
2. Weight must be greater than zero to accumulate.
3. Weight must be stable (not in motion) to accumulate.
If the reason for not allowing an accumulation is due to motion, the ‘MOTION’ segment will also display during the error
code display. Note that checking for motion can be disabled in the calibration menu ‘Motion Detect’. However, checking
for motion is required in NTEP applications.
'EEPE'
EEPROM FAILURE Calibration information lost or corrupted
Calibration information is held in a special permanent memory area. A checksum code is generated and written to this
memory during the calibration process. Each time the power is turned on this code is regenerated and compared to the
stored value. If a change is found this error message is displayed. Recalibration may clear the error display, but if the
problem persists the control panel will have to be replaced.
'AD1'
A/D converter failure
The A/D circuit board has indicated a fault and needs to be repaired or replaced.
'LCb 1'
Power-up Self Test has detected a load cell errors
The load cell may have failed or there is a bad connection.
'LC 1'
Run-time checking has detected a load cell errors
The load cell may have failed or there is a bad connection.
‘Lo.bAt’
Low battery voltage
This message indicates that the control panel has measured the battery voltage and found it to be too low. The most
likely cause is that the batteries need to be changed. If a new set of batteries fail to correct the situation, then the control
panel may need to be replaced. Also check the battery holder and wiring.
'CAP'
Overload or calibration information lost or bad load cell
The control panel has detected a weight reading that is larger than expected. This may be caused by the application of
too much weight to the platform. If this display is seen when there is no weight on the platform, then the most likely
causes are a defective load cell or defective control panel. To isolate the problem, measure the signal across pins two
and three on the load cell connector on the control panel. This should be between zero and one millivolt. If found to be
higher or lower, then the load cell system must be checked. See procedure elsewhere in this manual. If the signal is
within this range then the calibration data may be lost. Attempt to recalibrate the scale. If this does not clear the problem,
then replace the control panel.
‘ZErO.R’
Zero Range Error
Scale tried to zero off a load outside the range specified in the zero range setting. Remove any load and press zero.
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