10-5  Section 10  Failures and After-Sale Services 
 
 
 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
13 
14 
15 
16 
17 
18 
19 
20 
21 
23 
24 
25 
26 
27 
 
 
 
Symptom Cause  Action 
Although the power is supplied 
and the screen is displayed, the 
display is frozen, disabling 
processing to advance up to 
display of the task menu. 
The central control unit 
(NDC-1590) is abnormal. 
Make a request to the distributor 
for repair. 
Some task menus cannot be 
selected. 
The device license has not been 
installed. 
Install the license of the device 
to be used. 
The cursor is not displayed 
correctly. 
The central control unit 
(NDC-1590) is faulty. 
Make a request to the distributor 
for repair. 
Characters/symbols are not 
displayed correctly. 
The central control unit 
(NDC-1590) is faulty. 
Make a request to the distributor 
for repair. 
Position information (GPS) is 
not displayed. 
 
The communication is not set 
correctly. 
Set the communication correctly. 
The power supply for the GPS 
equipment is not turned on. 
Turn on the power supply for the 
GPS equipment. 
The GPS equipment does not 
perform positioning. 
Check the state of the GPS 
equipment. 
The connection with the GPS 
equipment is abnormal. 
Check the connection with the 
GPS equipment. 
When GPS equipment is 
connected to the serial LAN 
interface circuit, check if the 
LED of the corresponding port is 
lit at data reception. 
The power supply for the 
serial-LAN interface circuit 
(CMH-2370) is not turned on. 
(Case where the GPS 
equipment is connected to the 
serial-LAN interface circuit) 
Turn on the power supply for the 
serial-LAN interface circuit. 
The serial-LAN interface circuit 
(CMH-2370) is faulty. 
(Case where the GPS 
equipment is connected to the 
serial-LAN interface circuit) 
Make a request to the distributor 
for repair. 
The internal wiring is faulty.  Make a request to the distributor 
for repair. 
The central control unit 
(NDC-1590) is faulty. 
Make a request to the distributor 
for repair. 
The azimuth of the Gyro 
compass is not displayed.   
Alternatively, the azimuth 
rotation direction is not 
displayed correctly. 
The communication is not set 
correctly. 
Set the communication correctly. 
The power supply for the Gyro 
compass equipment is not 
turned on. 
Turn on the power supply for the 
Gyro compass equipment.