SAM
®
RF Operations Manual 80
Section 4: Management Functions
© SAFLOK WL 12/19/2007
Creating and Viewing Work Orders (continued)
11. Work orders can be assigned to either a staff member or a vendor. By
default, the name of the person currently logged on to the SAM RF System
will appear in the box under the words, “Assigned To.” To assign the work
order to someone else, click the button to the right of the box. (This button
has a hand pointing to the right.) This will display the Select User Type PC
dialog box.
12. Determine whether the work order will be assigned to a staff member or a vendor.
• If the work order is being assigned to a staff member, click the open circle next to Staff and click
OK. This will take you to the Staff List PC dialog box. Click on the name of the staff member who
will be assigned the work order and click Select.
• If the work order is being assigned to a vendor,
click the open circle next to Vendor and click OK.
This will take you to the Vendor Company List PC
dialog box. Any vendors you previously registered
into the system will be listed in this box. Click on
the name of the vendor to whom you wish to
assign this work order and click Select.
• If you would like to assign this work order to a
specific vendor employee, click on the name of the
vendor and then click Employees. This will
display the Vendor Employee List PC dialog box.
Note: If the vendor company or vendor employee you wish to assign the work order to is not in the
vendor company list, see Section 4.9 “Adding Vendors to the SAM RF System”.
13. Back at the Work Order – ADD Mode PC
dialog box, the name of the person or vendor
company you selected will appear in the box
under the words, “Assigned To.” If known, type
that person’s phone number into the Phone
No. field.
14. If you wish to assign a date to this work order
other than the current date/time, you can do
so in this PC dialog box.
15. The next task is to select the Priority for this
work order – Low, Normal or High – with
Normal being the default. And because this is
a new work order, you can accept the default
Status of the work order as Pending.
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