Master M 353, 355
Operating manual - EN
4.5 Error codes
In error situations, the control panel displays the number, title and possible cause of the error, and a proposed action to
fix the issue.
Error
Code Title Possible cause Proposed action
1
Power source
not calibrated
Power source calibration has been lost. Restart the power source. If problem persists, contact
Kemppi service.
2
Too low mains
voltage
Voltage in mains network is too low. Restart the power source. If problem persists, contact
Kemppi service.
3
Too high mains
voltage
Voltage in mains network is too high. Restart the power source. If problem persists, contact
Kemppi service.
4
Power source is
overheated
Too long welding session with high power. Do not shut down, let the fans cool the machine. If
fans are not running, contact Kemppi service
5
Internal 24V
voltage is too
low
Power source contains an inoperative 24V
power supply unit .
Restart the power source. If problem persists, contact
Kemppi service.
10
Unsupported
welding process
There is an unsupported welding process
in the memory channel.
Check that all memory channel definitions are sup-
ported.
12
Welding cable
failure
Plus and minus cables are connected
together.
Check the connections of welding cable and earth
return cable.
13
IGBT overcurrent Inoperative mains transformer in power
source.
Restart the power source. If problem persists, contact
Kemppi service.
14
IGBT overheated Too long welding session with high power
or high ambient temperature.
Do not shut down, let the fans cool the machine. If
fans are not running, contact Kemppi service.
16
Main trans-
former is over-
heated
Too long welding session with high power
or high ambient temperature.
Do not shut down, let the fans cool the machine. If
fans are not running, contact Kemppi service
17
Phase is missing
from mains sup-
ply
One or more phases are missing from the
mains supply.
Check the mains cable and its connectors. Check the
voltage of mains supply.
20
Power source
cooling failure
Cooling capacity is reduced in the power
source.
Clean the filters and clear any dirt from the cooling
channel. Check that the cooling fans are running. If
not, contact Kemppi service.
24
Cooling liquid
overheated
Too long welding session with high power
or high ambient temperature.
Do not turn off the cooler. Let the liquid circulate until
the fans cool it down. If fans are not running, contact
Kemppi service.
26
Cooling liquid
not circulating
No cooling liquid or circulation is blocked. Check the liquid level in the cooler. Check hoses and
connectors for blockage.
27
Cooler not
found
Cooling is turned on in the settings menu,
but cooler is not connected to power
source or cabling is faulty.
Check the cooler connections. Ensure that the cooling
is turned off in the settings menu, if the cooler is not
in use.
33
Welding cable
calibration fail-
ure
Welding cable calibration failed. Check the welding system cables and their con-
nections.
35
Too high mains
current
Current drawn from the mains is too high. Reduce welding power.
© Kemppi
62
1921960 / 2307