51
EN
15. F.A.Q
Problem Symptoms / Causes Solution
9a The control unit LEDs are
turned off
No power to the control unit. Check the mains voltage.
For solar/battery power, check the 24V supply to the
board.
The fuses blown. You must disconnect
power before touching fuses. Check for
no short-circuits or problems before re-
placing fuse with same value ones.
Replace the fuses. If the fuses blow up again, check for
short circuits or damages of power circuits, cables, wires,
accessories, transformer and control unit.
9b The control unit cannot enter to
programming mode
When the SET button is pressed and all
the indication LEDs ash the control unit
is in protection mode.
Deactivate the protection – see the relative paragraph.
9c The control unit completes the
programming setup, but does
not respond to commands in
the standard operating mode
Problem with the safety and/or stop
circuits if the SIC LED is off/green/red
and/or the STOP LED is off. The SIC
LED must be orange and the red STOP
LED with a steady light.
Check that the “S2 Photo”, “S1 Edge” and “Stop” circuits
are closed.
Photo-test of safety devices failed.
After a command is pressed for a few
seconds, the red “ERROR” LED turns
on.
Deactivate the Phototest.
9d Door is moving but not all the
way to fully close and/or open.
Obstacle detection problems. The
control unit detects power draw peaks
during the manoeuvre and goes into
obstacle mode.
1. Disengage the door from the motor(s) with manual release;
check door to move free all the way. If not, please x.
2. Turn the "OBS" potentiometer slightly in a clockwise
direction
a) make sure that the control unit stops feeding the motor at
the end of its stroke.
3. If not sufcient, turn the “POWER” knob slightly clockwise
and reprogram automation’s movement.
4. Avoid/reduce the slowdown travel phase
Intervention of the safety devices.
Check that the orange SIC LED and
the red STOP LED remain lit during the
entire manoeuvre. If there are multiple
photocell pairs, these may signal false
obstacles.
Apply the jumpers to “S2 Photo”, “S1 Edge” and “Stop” to
check if the problem is from the control unit or other circuits
connected to these terminals.
9e The radio transmitter does not
functioning
Check that LED on the transmitter is
ashing, if not replace the transmitter’s
battery
Check that radio LED of the control unit ashes while
pressing a button on the transmitter. If yes, try to reprogram
the radio transmitter.
9f The transmitter has little range Note: transmitter’s range varies in
relation to the environmental conditions
Replace the transmitter’s battery. Connect an external
antenna (see Paragraph 10.8) if not sufcient.
9g The door does not slowing
down
Repeating the automation’s movement
programming is required
1. Repeat the automation’s movement programming
2. If that’s not enough, do the advanced programming of
the automation’s movement and set a longer slowdown
area.
9h The control unit does not
make the dip-switch or knobs
adjustments
The control unit protection (lock mode)
is active.
Deactivate the control unit lock.
No effect with “POWER” knob or dip-
switches adjustment
To make “POWER” knob and dip-switches changes
effective, it is necessary to repeat the automation’s
movement programming. If not possible, deactivate the
cotrol unit lock.