KitchenAid KUDE20FB*0 User Manual

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KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Service Error Codes #2
FUNCTION
CODE
PROBLEM
CODE
CAUSES WHAT TO CHECK
3-THERMISTOR/
OWI
3-FAILED
CALIBRATION
OWI FAILURE 1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. REMOVE OWI AND CHECK LENS SURFACE. LENS SHOULD
BE CLEAR AND SURFACE SHOULD BE FREE OF DEBRIS AND
SCRATCHES. CLEAN LENS OR REPLACE OWI AS NEEDED.
3. CHECK ALL CONNECTIONS IN SOIL SENSING CIRCUIT WITH
METER, FIX/REPLACE BAD CONNECTION / PART.
NOTE: RUN DIAGNOSTICS CYCLE AFTER INSTALLING NEW OWI TO
FORCE CALIBRATION ON NEXT REGULAR WASH CYCLE.
DRAIN HOSE CHECK VALVE NOT SEALING. DIRTY WATER BACKS INTO DISHWASHER AFTER DRAINING.
1. DISCONNECT DRAIN HOSE AT PLUMBING CONNECTION.
2. ELEVATE HOSE ABOVE DISHWASHER AND FILL WITH WATER. IF
WATER FLOWS INTO DISHWASHER, REPLACE ENTIRE DRAIN LOOP
(INSTALL AS HIGH AS POSSIBLE AND ATTACH TO UNDERSIDE OF
COUNTERTOP IF POSSIBLE).
4-WASH MOTOR 4-MOTOR
FAILURE
LOOSE CONNECTION IN WASH MOTOR CIRCUIT
AND/OR OPEN WASH MOTOR.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. CHECK ALL CONNECTIONS IN WASH MOTOR CIRCUIT WITH
METER, FIX/REPLACE OPEN CONNECTION / PART.
MOTOR FUSE ON CONTROL OPEN. REFER TO FUSE SERVICE & DIAGNOSTIC CHECKS ON PAGE 1 (NEXT
TO METER CHECK DIAGRAM).
FAULTY WASH MOTOR DRIVE CIRCUIT ON THE
CONTROL.
FAULTY WASH MOTOR
5-DOOR
SWITCH
1-DOOR
STUCK
OPEN
DOOR WAS NOT LATCHED WITHIN 3 SECONDS
OF PRESSING THE START / RESUME KEY.
INSTRUCT CUSTOMER. REFER TO USE & CARE GUIDE.
LOOSE CONNECTION IN DOOR SWITCH CIRCUIT
AND/OR DOOR SWITCH CONTACTS STUCK
OPEN AND / OR DOOR SWITCH NOT MAKING
CONTACT:
- FAULTY OR SLOPPY DOOR LATCH ASSEMBLY
(WHICH CAN BE AGGRAVATED BY HIGH DOOR
CLOSURE FORCE KEEPING STRIKE PLATE FROM
FULLY SEATING).
- FAULTY DOOR SWITCH (HIGH RESISTANCE).
1. CHECK STRIKE PLATE AND DOOR CLOSURE FORCE. VERIFY DOOR
SEAL IS SEATED PROPERLY. CHECK FOR INTERFERENCE BETWEEN
DISH RACKS AND DOOR. TRY BENDING STRIKE PLATE DOWN FOR
BETTER ENGAGEMENT.
2. UNPLUG DISHWASHER OR DISCONNECT POWER.
3. CHECK DOOR SWITCH CONTACTS AND ALL CONNECTIONS IN
THE DOOR SWITCH CIRCUIT WITH METER, WHILE OPENING AND
CLOSING THE DOOR LATCH.
- IF HIGH RESISTANCE WITH DOOR CLOSED, CHECK / FIX LOOSE
CONNECTIONS.
4. MEASURE RESISTANCE OF DOOR SWITCH CONTACTS WHILE
CHECKING MECHANICAL OPERATION OF LATCH ASSEMBLY.
CHECK FOR BROKEN PLASTIC PIECES ON LATCH ASSEMBLY.
REPLACE LATCH IF FAULTY.
FAULTY CONTROL 1. WITH DOOR OPEN, VERIFY 13 VDC PRESENT ACROSS P9-5 AND
P9-6.
2. IF NO VOLTAGE PRESENT, UNPLUG DISHWASHER OR DISCONNECT
POWER AND REPLACE CONTROL.
2-DOOR
STUCK
CLOSED
CONTROL PROGRAMMED TO NOT START IF IT
SUSPECTS THE DOOR SWITCH IS STUCK CLOSED.
CONTROL LOOKS FOR THE DOOR SWITCH TO
OPEN BETWEEN CYCLES.
- CUSTOMER DIDN’T OPEN THE DOOR BETWEEN
CYCLES OR DOOR SWITCH CONTACTS STUCK
CLOSED.
1. OPEN AND CLOSE DOOR AND THEN PRESS START/RESUME KEY. IF
WORKS NOW, INSTRUCT CUSTOMER TO OPEN DOOR BETWEEN
CYCLES.
2. UNPLUG DISHWASHER OR DISCONNECT POWER.
3. MEASURE RESISTANCE OF DOOR SWITCH CONTACTS WHILE
CHECKING MECHANICAL OPERATION OF LATCH ASSEMBLY.
6-INLET
WATER
1-LOW/NO
WATER
(MECHANICAL
PROBLEM)
NO WATER TO DISHWASHER. VERIFY WATER SUPPLY IS TURNED ON AND SUPPLY LINE ADEQUATE.
BOWLS OR POTS LOADED OR FLIPPED UPSIDE
DOWN AND CAPTURED WASH WATER.
INSTRUCT CUSTOMER ON LOADING. REFER TO USE AND CARE
GUIDE.
DRAIN LOOP DETACHED FROM TUB AND/OR
IMPROPER DRAIN CONNECTION.
CHECK FOR WATER SIPHONING OUT OF UNIT:
1. ALLOW DISHWASHER TO COMPLETE NORMAL FILL.
2. DRAIN FOR 5-10 SECONDS BY PRESSING CANCEL/DRAIN.
3. OPEN DOOR AND CONFIRM WATER DOES NOT SIPHON OUT OF
UNIT. IF IT DOES, CONFIRM DRAIN LOOP IS ATTACHED TO SIDE OF
DISHWASHER AND DRAIN HOSE IS CONNECTED TO A DRAIN AT
LEAST 50.8 CM (20 INCHES) OFF THE FLOOR.
WATER LEAKING FROM DISHWASHER CHECK FOR LEAKS UNDER DISHWASHER.

KitchenAid KUDE20FB*0 Specifications

General

Brand	KitchenAid
Model	KUDE20FB*0
Category	Dishwasher
Language	English