Support 
Customer Support Phone Numbers 
Location  Phone Number 
Australia   1 800 793 895 
Austria   0179 567 357 
Belgium   02 713 14 45 
Canada   1 800 465 6325 
Denmark   3 848 71 30 
Finland   0800 1 17056 
France   01 55 1740 77 
Germany   069 5007 0035 
Ireland   01 407 3054 
Italy   02 696 33452 
Mexico  01 800 288 56325 
Netherlands   020 346 9372 
New Zealand  0800 440 786 
Norway   23 16 21 33 
Portugal   021 415 4125  
Spain   91 749 76 53 
Sweden   08 587 704 21 
Switzerland   01 838 53 51 
United Kingdom   0870 243 0270 
United States (toll-free / toll)  1 800 235 6325 
Visit www.kodak.com/go/dfiswwcontacts.  
Troubleshooting 
Printer Fails to Power On 
Probable Cause 
The power supply is not properly connected. 
Corrective Action 
•  Make sure the power cord is connected to the power supply and plugged into a grounded 
power outlet or power strip. 
•  If you are using a power strip, make sure it is turned on. 
•  If you are using a switched power outlet, make sure the switch is on. 
•  Make sure the power outlet is supplying power. 
•  If none of the above corrects the problem, contact Kodak support. 
User Guide  45