Chapter 8 
Device not Recognized 
Probable Cause 
Any of the following can prevent your Kodak printer from reading a connected digital camera, USB 
thumb drive, or memory card. 
•  The camera is turned OFF. 
•  The USB connector from the camera is not fully inserted in the port. 
•  The memory card is not completely inserted. 
•  The memory card is in backwards. 
•  The memory card file system is corrupt. 
•  Make sure camera is in connect mode (PTP). 
•  More than one memory card inserted. 
•  The USB device is not supported. 
Corrective Action 
•  Correct any connection problems and try again. 
•  If the memory card file system is corrupt, reformat it in your camera. 
•  Disconnect the unsupported device. 
Ink Cartridge Not Recognized 
Probable Cause 1 
The color or black ink cartridge installed was not recognized. Generic ink cartridges can potentially 
damage the printhead if the actual ink level is lower than that indicated. 
Corrective Action 
Install a genuine Kodak ink cartridge. 
Probable Cause 2 
One of the ink cartridges has expired and needs to be replaced. 
Corrective Action 
Replace the expired ink cartridge. 
46  Kodak ESP·3 All-in-One