Chapter 8
Transfer Pictures Failure
Problem
Nothing happens when you try to transfer pictures to the computer.
Corrective Action
• Wait a few moments for the image files to be read.
• Remove the memory card or USB device and reinsert it.
• Check the power connection to the computer.
• If you are trying to transfer pictures from a memory card and a PictBridge camera is connected,
remove it.
• Close unnecessary software applications, and minimize remaining application windows. Follow
any messages on the screen that may have been hidden by other windows.
• Disconnect then reconnect the USB cable from the printer to the computer.
• Make sure you are using the USB cable included with your printer.
• Make sure your computer meets the minimum system requirements for using your printer (see
System Requirements). Upgrade your system if necessary.
Note The Kodak printer is compatible with the Kodak 8-in-1-card reader (sold separately). Other
Kodak USB card readers may work with the printer, however, other manufacturers’ card
readers are not supported.
Wrong Paper Size
Probable Cause
The paper you selected may be larger or smaller than the paper found in the paper tray.
Corrective Action
1 Replace the paper in the paper tray with the correct size.
2 Press Copy to continue or Cancel to stop.
3 If the situation continues, contact Kodak support.
Print Troubleshooting
Use this section to resolve print problems.
Envelope Printing Incorrect
Probable Cause
The envelopes are not loaded correctly.
Corrective Action
1 Remove the envelopes from the paper tray.
2 Straighten the stack of envelopes against a flat surface, and reload the stack into the paper tray
with the flap on top and on the right.
50 Kodak ESP·3 All-in-One
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