Phone Calls 48
YourphoneiscompatiblewithselectTTYdevices.PleasecheckwiththemanufacturerofyourTTY
devicetoensurethatitsupportsdigitalwirelesstransmission.YourphoneandTTYdevicewill
connectusingaspecialcablethatplugsintoyourphone’sheadsetjack.Ifthiscablewasnot
providedwithyourTTYdevice,contactyourTTYdevicemanufacturertopurchasetheconnector
cable.
WhenestablishingyourSprintservice,pleasecallSprintCustomerServiceusingthestate
TelecommunicationsRelayService(TRS)byfirstdialing .Thenprovidethestate
TRSwiththisnumber:866-727-4889.
ToturnTTYModeonoroff:
1.
PressHome > .
2.
PressMenu >Settings>TTY mode.
3. TouchTTY Full,TTY HCO,orTTY VCOtoturnTTYmodeon.
–or–
TouchTTY OfftoturnTTYmodeoff.
Note:Whenenabled,TTYmodemayimpairtheaudioqualityofnon-TTYdevicesconnectedtothe
headsetjack.
Warning:9-1-1 Emergency Calling
SprintrecommendsthatTTYusersmakeemergencycallsbyothermeans,including
TelecommunicationsRelayServices(TRS),analogcellular,andlandlinecommunications.Wireless
TTYcallsto9-1-1maybecorruptedwhenreceivedbypublicsafetyansweringpoints(PSAPs),
renderingsomecommunicationsunintelligible.TheproblemencounteredappearsrelatedtoTTY
equipmentorsoftwareusedbyPSAPs.ThismatterhasbeenbroughttotheattentionoftheFCC,
andthewirelessindustryandthePSAPcommunityarecurrentlyworkingtoresolvethis.