Lenovo ThinkCentre E73z - Chapter 9. Preventing Problems; Keeping Your Computer Current; Getting the Latest Device Drivers

1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.
2.ClickStart➙Computer.
3.Right-clickyourCdriveentryandthenclickProperties.
4.ClicktheToolstab.
5.ClickDefragmentNow,thenclickContinue.
6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.
OntheWindows8orWindows8.1operatingsystem,dothefollowing:
1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.
2.OnWindows8,openFileExplorerandclickComputer.OnWindows8.1,openFileExplorer.
3.Right-clickyourCdriveentryandthenclickProperties.
4.ClicktheToolstabandthenclickOptimize.
5.ClickOptimizeintheOptimizeDriveswindowthatisdisplayedtostartadisk-defragmentationprocess.
Insufcientmemory
Symptom:Insufcientmemory
Ingeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.
Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,see“LenovoSupportWeb
site”onpage31.Forstep-by-stepinstructionsoninstallingmemory,see“Installingorreplacingamemory
module”onpage97.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page54forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage31.
Printerproblems
Symptom:Theprinterdoesnotwork.
Actions:Verifythat:
1.Theprinteristurnedonandisonline.
2.Paperisloadedcorrectly.
3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe
computer.
Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.
1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.
2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS
settings.FormoreinformationaboutBIOSsettings,seeChapter6“UsingtheSetupUtilityprogram”
onpage55.
Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou
cannotcorrecttheproblem,havethecomputerserviced.See“LenovoSupportWebsite”onpage31.
Serialportproblems
Usethisinformationtotroubleshoottheserialportanddevicesattachedtotheserialport.
Symptom:Serialportcannotbeaccessed.
Chapter5.Troubleshootinganddiagnostics51