Lenovo ThinkServer RD240

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Questions and Answers

R
Robin Andrews MDSep 2, 2025
What to do if a Lenovo ThinkServer RD240 does not turn off?
- C
  carrie21Sep 2, 2025
  If the Lenovo Server is not turning off, determine if you are using an Advanced Configuration and Power Interface (ACPI) or a non-ACPI operating system. If using a non-ACPI system: 1. Press Ctrl+Alt+Delete. 2. Turn off the server by pressing the power-control button for 5 seconds. 3. Restart the server. If the server fails POST or you are using an ACPI-aware operating system, suspect the system board.
T
Thomas MannSep 1, 2025
How to fix Lenovo Server DVD drive if it is not recognized?
- P
  Peter SmithSep 1, 2025
  If the Lenovo Server DVD drive is not recognized: 1. Ensure that the SATA channel to which the DVD drive is attached is enabled in the Setup Utility program, all cables and jumpers are correctly installed, the signal cable and connector are not damaged, and the correct device driver is installed for the DVD drive. 2. Reseat the DVD drive and its cables. 3. Replace the DVD drive, then the DVD drive cables, and finally (if you are a trained service technician) the system board, one at a time, restarting the server each time.
S
Sarah DavisAug 31, 2025
What to do if the Lenovo ThinkServer RD240 Server mouse or pointing device does not work?
- N
  Nicholas CalhounAug 31, 2025
  If the mouse or pointing device is not working on your Lenovo Server: 1. Ensure the device is compatible with the server, the cable is securely connected, the device drivers are correctly installed, the server and monitor are on, and the mouse is enabled in the Setup Utility program. 2. If using a USB mouse connected to a USB hub, disconnect it from the hub and connect it directly to the server.
Q
qparkerAug 30, 2025
How to fix Lenovo ThinkServer RD240 Server keyboard if keys do not work?
- K
  Katherine MoralesAug 30, 2025
  If all or some keys on the Lenovo Server keyboard aren't working: 1. Make sure the keyboard cable is securely connected and that both the server and monitor are turned on. 2. Ensure the keyboard is compatible with the server. 3. If using a USB keyboard connected to a USB hub, disconnect it from the hub and connect it directly to the server. 4. Replace the keyboard, and then (if you are a trained service technician) the system board, one at a time, restarting the server after each replacement.
M
Melissa BurkeAug 29, 2025
Why is the screen blank on my Lenovo ThinkServer RD240?
- J
  Jeffrey ThompsonAug 29, 2025
  If your Lenovo Server screen is blank, first, if you're using a KVM switch, bypass it by connecting the monitor cable directly to the server. Then, ensure the server is powered on, the monitor cables are correctly connected, the monitor is on with brightness and contrast adjusted, and no POST errors occur during startup.
A
Annette CollinsAug 28, 2025
What to do if a Lenovo ThinkServer RD240 Server optional device that used to work, does not work now?
- L
  Lori CruzAug 28, 2025
  If a Lenovo optional device that used to work is no longer functioning, first, ensure all hardware and cable connections for the device are secure. If the device has test instructions, use them. For SCSI devices, verify that the cables are correctly connected, the last device in each SCSI chain is terminated correctly, and any external SCSI device is powered on. Then, try reseating the failing device. If the issue persists, replace the failing device.
C
Connor LeonardAug 27, 2025
What to do if the DVD drive tray is not working on Lenovo ThinkServer RD240 Server?
- D
  David HuntAug 27, 2025
  If the DVD drive tray is not working on your Lenovo Server, first ensure that the server is turned on. If it is, insert the end of a straightened paper clip into the manual tray-release opening. If this doesn't work, try reseating the DVD drive. If the issue persists, replace the DVD drive.
J
johnsontiffanyAug 26, 2025
How to fix if the DVD drive is not recognized on Lenovo ThinkServer RD240?
- S
  Sarah JonesAug 27, 2025
  If the DVD drive is not recognized on your Lenovo Server, ensure that the SATA channel to which the DVD drive is attached is enabled in the Setup Utility program. Also, check that all cables and jumpers are installed correctly, the signal cable and connector are not damaged, and the correct device driver is installed for the DVD drive. Reseat the DVD drive and its cables. If the issue persists, replace the DVD drive and cables.
J
Jesse MccoyAug 25, 2025
What to do if not all drives are recognized by the hard disk drive diagnostic tests on Lenovo ThinkServer RD240 Server?
- M
  millsdouglasAug 26, 2025
  If not all drives are recognized by the hard disk drive diagnostic tests on your Lenovo Server, remove the drive indicated by the tests, and then run the tests again. If the remaining drives are recognized, replace the removed drive with a new one.
J
Joseph RichardsAug 25, 2025
Why is the mouse or pointing device not working on my Lenovo ThinkServer RD240 Server?
- J
  Jeffrey KellyAug 25, 2025
  If your Lenovo Server's mouse or pointing device isn't working, ensure it's compatible with the server by checking the Lenovo website. Verify the device cable is securely connected, the correct drivers are installed, and the server and monitor are on. If using a USB device connected to a hub, connect it directly to the server. Also, ensure the mouse is enabled in the Setup Utility program. If these steps don't resolve the issue, replace the mouse or pointing device.

Summary

Chapter 2. Server Setup Roadmap

Server Setup Tasks and Information

A roadmap outlining tasks for server setup and their corresponding locations in the manual.

Chapter 4. Locating Parts, Controls, LEDs, and Connectors

Chapter 5. Installing, Removing, or Replacing Hardware

Hardware Installation Guidelines

Provides essential guidelines for safe and proper server installation and component handling.

Optional Hardware Procedures

General section for installing or removing optional hardware devices.

Memory Module Procedures

Instructions for installing or removing memory modules.

Internal Drive Procedures

RAID Controller Procedures

Power Supply Procedures

Microprocessor Procedures

Completing Hardware Replacement

Final steps to complete parts replacement and prepare the server.

Chapter 6. Configuring the Server

Setup Utility Program

Using the server's firmware utility to view and change system configuration settings.

LSI SAS Controller Configuration

Configuring the onboard LSI SAS RAID controller.

8708 ELP SAS RAID Controller Configuration

Configuring the ThinkServer 8708ELP SAS RAID controller.

ThinkServer EasyStartup Program

Using the EasyStartup DVD to simplify RAID and OS installation.

RAID Configuration

Viewing and changing RAID settings for supported controllers.

Operating System Installation

Guidance on installing the operating system, including typical Windows setup.

Chapter 7. Troubleshooting

Troubleshooting Tables

Tables providing solutions for identifiable server symptoms.

DVD Drive Issues

Troubleshooting steps for DVD drive recognition and functionality problems.

Hard Disk Drive Issues

Troubleshooting steps for hard disk drive recognition and operational problems.

Intermittent Problems

Input Device Problems

Memory Issues

Resolving problems related to system memory display and configuration.

Microprocessor Issues

Addressing issues indicated by server beeps during POST.

Monitor Issues

Optional Device Issues

Power Issues

Troubleshooting steps for power-related problems, including server start-up failures.

Software Issues

USB Port Issues

Ethernet Controller Issues

Resolving problems with Ethernet controller connectivity.

Undetermined Problems

Steps to diagnose and resolve problems not covered by other sections.

Event Logs

Front Panel Diagnostics

Appendix B. Getting Help and Technical Assistance

Calling for Service

Procedures and information required when calling the Lenovo support center.

Lenovo ThinkServer RD240 Specifications

General

Form Factor	2U Rack
Processor Sockets	2
Chipset	Intel 5520
Processor	Intel Xeon 5600 series
Storage	Up to 8 hot-swap 2.5" or 3.5" drives
RAID Support	RAID 0, 1, 10, 5
Networking	2 x 1Gb Ethernet ports
Operating System Support	Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware ESXi
Memory Slots	12 DIMM slots