2-2 Service Manual
2580+, 2581+, 2590+, 2591+
Error indication table
The following table describes the service check entries for the printer error indication codes.
When an error indication changes after you have entered a service check, you have an intermittent problem. If
this occurs, leave the service check and go to “Symptom check table” on page 2-4.
LED Status Alarm Action
Power
Ready
Tractor 2
Paper Out
Panel Lock
Font Lock
ON
ON
ON
ON
ON
ON
None POST
RAM, ROM Controller Error
Go to “POST service check” on page 2-15.
Power
Ready
Paper Out
Panel Lock
ON
Blinking
Blinking
Blinking
None Switch Scan Test Error
Go to “Operator panel service check” on page 2-13.
Power
Ready
Paper Out
Font Lock
ON
Blinking
Blinking
Blinking
None NVRAM Read/Write Error
Turn the printer off and then back on. If you get the same error during
power-up, replace the logic board and readjust the bidirectional print
adjustment. Go to “Bidirectional print adjustment” on page 4-3.
If the printer completes POST successfully and eventually gets the same
error, go to “Intermittent problem service check” on page 2-11.
Power
Ready
Paper Out
Panel Lock
Font Lock
ON
Blinking
Blinking
Blinking
Blinking
Beeps
10
times
Home Position Error
Go to “Carrier service check” on page 2-10.
Tractor 2 Home Position Error
If Tractor 2 is installed, remove it to determine whether the problem is with
the Carrier Home Position sensor or the Tractor 2 Home Position sensor.
See the “Tractor 2 service check” on page 2-18.
None Home Position Error Without Alarm
Go to “Power service check” on page 2-16.
Power
Ready
Tractor 2
Paper Out
Font Lock
ON
Blinking
Blinking
Blinking
Blinking
None Timer Error
Turn the printer off and then back on. If you get the same error during
power-up, replace the logic board and readjust the bidirectional print
adjustment.
Go to “Bidirectional print adjustment” on page 4-3.
Power
Ready
Tractor 2
Paper Out
Font Lock
ON
Blinking
Blinking
Blinking
Blinking
None Hardware Drive Error
The printhead or the printhead cable(s) can cause this error. Go to
“Printhead service check” on page 2-17.
Turn the printer off and then back on. If you get the same error, replace the
logic board and readjust the bidirectional print adjustment. Go to
“Bidirectional print adjustment” on page 4-3.
If the printer completes POST successfully and eventually gets the same
error, go to “Intermittent problem service check” on page 2-11.
CAUTION
Always unplug the power cord before doing any continuity measurement.
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