Diagnostic information 2-21
2580+, 2581+, 2590+, 2591+
4 Open the printer’s Web page in a
web browser using the printer
driver IP address.
Does the web page open?
Go to step 13. Go to step 5.
5 Print a network configuration
page. See “Printing a network
setup page” on page 3-11.
Are the first two segments of the
IP address 169.254.XXX.XXX?
Go to step 6. Go to step 7.
6 Restart the printer.
Is the problem still there?
Go to step 7. Problem solved.
7 Reset the INA to factory defaults.
See “Resetting the INA to
factory defaults” on page 3-7.
Did this fix the problem?
Problem solved. Go to step 8.
8 Replace the LAN card.
Did this fix the problem?
Problem solved. Replace the main board.
9 Check the cable connected to
CN15 on the main board.
Is the cable connected properly?
Go to step 10. Properly connect the cables.
10 Perform a continuity check on the
USB cable connecting the LAN
card and the main board.
Is there continuity?
Go to step 12. Go to step 11.
11 Replace the LAN USB cable.
Did the problem go away?
Problem solved. Go to step 12.
12 Check pin 1 on CN15 of the main
board for +5V DC, and pin 4 for
ground.
Are the readings correct?
Replace LAN card. Replace main board.
13 Perform a print test. See “Print
test” on page 3-2.
Did the job print?
Go to step 6. Go to START. See “Print test”
on page 3-2.
Step Action and questions Yes No
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