Lexmark E120 - Printing Tasks

Diagnostic information 2-39
4506-1xx
Toner rubs off paper
easily when sheets are
handled
• The Paper Texture setting is
wrong for the type of paper or
specialty media being used.
• The Paper Weight setting is
wrong for the type of paper or
specialty media being used.
• The fuser is worn or defective.
• Change the Paper Texture from
Normal to Smooth or Rough.
This setting can be changed using
the Local Printer Setup Utility
(Windows), or through Printer
Settings (Macintosh). See the
Software and Documentation CD
for additional information.
• Change the Paper Weight from
Plain to Card Stock (or another
appropriate weight).
• Replace the fuser.
Gray background • The Toner Darkness setting is
too dark or too light.
• The toner cartridge is defective.
• The long-life photoconductor kit
is exhausted.
• Select a different Toner Darkness
setting from the printer driver before
sending the job to print.
• First, remove and reset the toner
cartridge. If the problem persists,
replace the toner cartridge.
• Replace the long-life
photoconductor kit.
Uneven print density The toner cartridge is running low on
toner.
The toner cartridge is defective.
Remove the toner cartridge and shake
it gently left to right to redistribute the
remaining toner.Reprint the pages.
Remove and reset the toner cartridge.
If the problem persists, replace the
toner cartridge.
Check the springs on the front door
which push on the cartridge when the
front door is closed.
Ghost images The Form Type setting in the printer
driver is incorrectly set.
Make sure the Form Type setting is
correct for the paper or specialty media
used.
Symptom Cause Solution
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