2-30 Service Manual
7011-2xx
5
Does the IP address displayed on the network
setting’s page match the IP address in the port
of the drivers using the printer?
Go to step 10. Go to step 6.
6
Does the LAN use DHCP?
Note: A printer should use a static IP
address on a network.
Go to step 7. Go to step 9.
7
Are the first two segments if the IP address
169.254?
Go to step 8. Go to step 9
8
POR the printer.
Is the problem resolved
Problem resolved Go to step 10.
9
Reset the address on the printer to match the
IP address on the driver.
Did this resolve the issue?
Problem fixed. Go to step 10.
10
Have the network admin verify that the printer
and PC’s IP address have identical subnet
addresses.
Are the subnet addresses the same?
Go to step 12. Go to step 11.
11
Using the subnet address supplied by the
network admin, assign a unique IP address to
the printer.
Note: The printer IP address should match
the IP address on the printer driver.
Did this fix the problem?
Problem resolved. Go to step 12.
12
Try using a different ethernet cable.
Did this remedy the situation?
Problem resolved Go to step 13
13
Have the network administrator check the
network drop for activity.
Is the drop functioning properly?
Replace the controller
board. See “Controller
card removal” on
page 4-13.
Problem with network
Step Questions / actions Yes No
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