Diagnostic aids 3-1
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3. Diagnostic aids
This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the
problem.
Accessing service menus
There are different test menus that can be accessed during POR to identify problems with the printer.
These menus do not require a POR to access them::
Configuration Menu 1. Press and hold and .
2. Turn on the printer.
3. Release the buttons when
Performing Self Test displays.
The Configuration Menu group contains a set of
menus, setting’s, and operations which are
infrequently required by a user. Generally, the
options made available in this menu group are
used to configure a printer for operation.
See “Configuration Menu” on page 3-14 for
more information.
Diagnostics Mode 1. Press and hold and .
2. Turn on the printer.
3. Release the buttons when
Performing Self Test displays.
The Diagnostics Mode group contains the setting’s
and operations used while manufacturing and
servicing the printer.
See “Diagnostics mode” on page 3-2 for more
information.
Network SE Menu Press and hold and while in
the network ports menu.
FAX SE Menu Enter **411 while in the Home
Prime screen
SE Menu From a Web browser on a host
PC, add /se to the printer IP
address
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