2-14 Service Manual
7011-2xx
Fax error codes
Fax error log codes
Error code Description Action
000
No error occurred during fax
transmission
No action needed
200 Error occurred when transmitting
training.
• Check line quality.
• Select a lower ‘Max Speed’.
• value under Fax Send setting’s
• Adjust the transmit level.
3XX Error occurred when receiving image
data.
• Check line quality.
• Adjust ‘Receive Threshold’.
• Select a lower ‘Max Speed’ value
under Fax Receive setting’s.
4XX Error occurred when sending image
data.
• Check line quality.
• Adjust ‘Transmit Level’.
• Select a lower ‘Max Speed’ value
under Fax Receive setting’s.
5XX Received unknown response from
remote fax device.
No action needed. Issue is with the other
device.
6XX Error occurred when receiving a frame. • Check line quality.
• Adjust ‘Receive Threshold’.
7XX Error occurred when sending a frame. • Check line quality.
• Adjust ‘Transmit Level’.
• Select a lower ‘Max Speed’ value
under Fax Send setting’s.
800 Received EOT unexpectedly from the
modem in V34 mode.
• If error persists disable V34 modulation
scheme.
802 Too many timeouts occurred during
ECM reception.
• If error persists disable ECM mode.
803 Fax canceled by user No action needed.
804 Unexpectedly received a disconnect
command from the remote end.
• Check line quality.
• Adjust Transmit Level/Receive
Threshold values.
• Remote device could be requesting an
unsupported feature.
805 Remote fax device failed to respond to
the DCS command.
• Adjust Transmit Level/Receive
Threshold values.
• Remote device could be
malfunctioning.
808 T1 timeout occurred when trying to
establish a connection with a remote
fax device.
• Adjust Transmit Level/Receive
Threshold values.
809 T2 Timeout occurred due to loss of
command/response synchronization.
• Adjust Transmit Level/Receive
Threshold values.
80A T5 Timeout occurred when transmitting
image data to remote fax device.
• Check line quality.
• Adjust ‘Transmit Level’.
• Select a lower ‘Max Speed’value under
Fax Send setting’s.
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