2-42 Service Manual
7011-2xx
7 Replace the ADF unit. See “ADF assembly
removal” on page 4-43. POR the machine
into configuration mode. Go to the disable
scanner menu item. See “Disable
Scanner” on page 3-18. Touch “Enable
ADF/FB -Enabled and press Submit to
save the change. POR the MFP to operating
mode. Run a copy from the ADF.
Did the 840.xx error recur?
Go to step 8. Stop. Problem solved.
8 Inspect J15, J2, 1 and J5 on the controller
board.
Are the connections properly connected?
Go to step 10. Go to step 9.
9 Properly connect all the connections.
Did the 840.xx error recur?
Go to step 10. Stop Problem solved.
10 Replace the flatbed unit. See “Flatbed
removal” on page 4-45. POR the machine
into configuration mode. Go to the disable
scanner menu item. See “Disable
Scanner” on page 3-18. Touch “Enable
ADF/FB -Enabled and press Submit to
save the change. POR the MFP to operating
mode. Run a copy from the flatbed.
Did the 840.xx error recur?
Go to step 11 Stop. Problem solved.
11 Replace the controller board. See
“Controller card removal” on page 4-13.
Did this fix the problem?
Problem solved. Contact second-level
support.
Step Questions / actions Yes No
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