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3.2 Responding to a Call While Busy
While you are busy on another call, you may receive a Muted
Ring, Camp-On tones, or Voice-Over announcements. Muted Ring
is provided over the speaker of your Phone indicating a Call
Waiting. You also may receive Camp On tones, a burst of tones
on top of the existing call, as an indication of another call waiting.
While busy, certain stations can activate Voice-Over to your
phone. In this case, audio is received from both the active call and
the Voice Over announcement at the same time.
Respond to any of these Off-hook Signals in one of several ways;
place the existing call on Hold and respond to the new incoming
call, activate One-time DND, send a Silent Text Message, or
ignore the new call.
Silent Text Message requires a TEXT MESSAGE button (not
available on a SLT or other non-display terminal).
The Attendant or Secretary may use Intrusion to announce a call
while you are busy.
To answer a Call Waiting:
•
Press HOLD/SAVE and/or,
• Press the flashing CO/IP LINE button.
To activate One-time DND:
•
Press the DND button.
To send a Silent Text Message:
• Press the programmed TEXT MESSAGE button,
• Select the desired message to send.
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