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4. PLACING A CALL
4.1 Internal Calls
You can place calls to other stations in the system over the
Intercom. The call will ring, or for an ICM Voice Announce call,
a splash tone will be heard. Ring or Voice Announce is normally
determined by settings at the called station but you may change
this by dialing ‘#’ after placing the call. By changing the mode, a
Voice Announce call will ring or a ringing ICM call will allow Voice
Announce (toggle).
You can assign a Flex button for Direct Station Selection/Busy
Lamp Field (DSS/BLF). The DSS/BLF button allows you to call
another station with the single of a button. The button LED will
display the other station’s status (ON=busy, OFF=idle).
When you go off-hook, you may connect to another station or
system resource automatically. This Idle Line Selection (Prime
Line) (PGM 121) may be immediate or delayed allowing you to
take other actions during the delay. Otherwise, you may press
another Flex button before going off-hook to override Prime Line
Preference.
If you go off-hook and take no action, Intercom dial-tone will time-
out, and after the Howler tone (PGM 112: ON) is received, your
phone will be placed out-of-service in Intercom Lock-Out; you
then must hang-up to return the phone to an idle state.
To place an Intercom call:
• Lift the handset,
• Dial the Intercom number of the desired station,
• When the call is answered or the Splash tone is heard, begin
speaking with the called party.
4.1.1 Using Camp-On when calling a busy station
If the called party is busy, you may activate Camp-On,
Callback at the station. Camp-On allows you to wait off-hook
for the called station to answer. Callback allows you to hang-
up, and when the busy station returns to an idle state, the
system will call your station; after you answer the callback, the
system will call the previously busy station.
If you are the Attendant or Secretary, you may activate
Intrusion. You may also use Step Call; dial the next station by
dialing the last digit of the Intercom number.
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