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When dialing on a CO line which uses pulse style signals, you
may activate Dial Pulse to Tone Switchover changing to DTMF
style dialing (for banking services, etc.). CO Line singnal (DTMF
or Pulse) can be set in PGM 141.
When placing an IP call, you must dial an IP address using the ‘*’
key in place of the dot.
If Least Cost Routing is set-up, the number you dial will be
analyzed and the system will place the call on the least
expensive route.
You may be assigned Dialing and/or CO/IP Line Access
Restrictions, in which case you will receive error tone if you
attempt to dial or access a restricted number/CO/IP line. CO/IP
line and Station Class Of Service (COS), which establish
dialing restrictions, may vary during Day and Night operation
(Day/Night COS).
You may need to enter an Authorization code before placing
calls, in which case you will receive a second dial tone.
Your external calls may be subject to Call Time Restrictions
(PGM 111: ON), you will receive a Call Warning Tone prior to
disconnect.
NOTE—In the event of an emergency, assigned Emergency
numbers (ex., 911 call) may be dialed from any station in the
System regardless of a Station’s dialing restrictions (COS).
To place an external call:
• Lift the handset,
• Dial the CO/IP line/group,
• Dial the desired number.
4.2.2 Waiting for the next available CO/IP line
If all the lines connected to your system are busy, you will
receive an All Trunks Busy signal. You may request to
be notified when a line becomes free.
To activate a queue if the selected/dialed line is busy:
• Select the desired CO/IP line button; when the busy
notification is returned, press the Call Back button,
• Return to an idle state by going on-hook; when the line is
available, the Station will be notified (ringing).
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