3.8.1 Forwarding calls to another Station or Voice Mail ................ 22
3.8.2 Forwarding calls to an external number ................................ 24
3.8.3 Forwarding callers to a Tex
t Message .................................. 25
4. PLACING A CALL ................................................................... 27
4.1 Internal Calls ................................................................................... 27
4.1.1 Using Camp-On when calling a busy s
tation ........................ 27
4.1.2 Leaving a Message Wait ....................................................... 28
4.2 External Calls .................................................................................. 28
4.2.1 Placing External CO/VoIP calls ............................................. 28
4.2.2 Waiting for the nex
t available CO/IP line .............................. 29
4.2.3 Account Codes: Tracking External calls for billing ................ 30
4.2.4 Disable dialing from your phone ........................................... 30
4.2.5 Temporarily override dialing restrictions at a phone ............. 31
4.3 Using Directory ................................................................................ 31
4.3.1 Using Last Number Redial (LNR) ......................................... 32
4.3.2 Using and Entering Saved Number Dial ............................... 32
4.3.3 Using System Speed Dial Numbers...................................... 33
4.3.4 Using and Entering Station Speed Dial Numbers ................. 33
4.3.5 Using Automatic Called Number Redial (ACNR) .................. 36
5. TRANSFER, CONFERENCE & OTHER CALL HANDLING ............. 37
5.1 Call Transfer: Sendinga call to a different destination .................... 37
5.2 Call Hold: Placing a call in a waiting state ...................................... 37
5.3 Broker Call: Switching between two calls ........................................ 38
5.4 Joining Multiple People in a Conference ......................................... 38
5.4.1 Setting up a Conferenc
e Room............................................. 39
5.5 Call Park: Placing a call on Hold to Page ....................................... 40
5.6 Two-Way Record: Recording a call ................................................. 41
6. SEND & RETRIEVE MESSAGES ............................................... 42
6.1 Responding to a Station Message Waiting Indication ..................... 42
6.2 Getting Voice Mail Messages .......................................................... 43
6.3 Sending and Receiving Short Text Messages ................................ 45
7. REMOTE SYSTEM ACCESS..................................................... 47
7.1 Direc
t Inward System Access (DISA) .............................................. 47
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