SMARTNEO OPERATING MANUAL // PAGE 33
10 TROUBLESHOOTING
10.1 POSSIBLE PROBLEMS AND THEIR SOLUTIONS
PROBLEM POSSIBLE CAUSE SOLUTION
The Table does not
move
The system is not plugged in Ensure that the system has been connected
correctly
The Actuator is not connected
properly
Ensure that the Actuator is properly connected
to all components of the system
Poor plug connection Ensure that all plugs have been connected
properly
The Actuator is defective Replace the Actuator. Contact LOGICDATA if
the problem persists
The User Interface is defective Replace the User Interface. Contact
LOGICDATA if the problem persists
The Table only moves
downwards
There was power failure while the
table was in motion
Perform a Position Reset Procedure
(see Chapter 6.7 Performing a Position Reset
Procedure)
The Power Unit was disconnected
while the device was in motion
Realignment required
The Actuator is defective Replace the Actuator. Contact LOGICDATA if
the problem persists
The User Interface
does not work
The User Interface is defective Replace the User Interface. Contact LOGICDA-
TA if the problem persists
The User Interface is not
connected properly
Ensure that the User Interface is properly con-
nected to the Control Box