Root Chapter 9: Service and Maintenance
www.masimo.com 92 Masimo
Sales & End-User License Agreement
This document is a legal agreement between you (“purchaser”) and Masimo
Corporation (“Masimo”) for the purchase of this Product (“Product”) and a
license in the included or embedded Software (“Software”) except as
otherwise expressly agreed in a separate contract for the acquisition of this
Product, the following terms are the entire agreement between the parties
regarding your purchase of this Product. If you do not agree to the terms of
this agreement, promptly return the entire Product, including all accessories,
in their original packages, with your sales receipt to Masimo for a full refund.
Warranty
Masimo warrants to the initial Purchaser for a period of one (1) year from the
date of purchase that: (i) each new Product and the Software media as
delivered are free from defects in workmanship or materials, and (ii) the
Product and Software will perform substantially as labeled in the directions
for use. Masimo’s sole obligation under this warranty is to repair or replace
any Product or Software that is covered under warranty.
Batteries are warranted for six (6) months.
To request a replacement under warranty, Purchaser must contact Masimo
for a returned goods authorization. If Masimo determines that a Product must
be replaced under warranty, it will be replaced and the cost of shipment
covered. All other shipping costs shall be the responsibility of Purchaser.
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