• The card thickness setting does not correspond with that
of the card being used: set the correct value, remove the
card, then switch the printer off and on again.
• If you are using non-original ribbon, check that the type
of ribbon set for the driver corresponds with what is
being used.
• Flip Over not in position: switch off the machine, remove
by hand any card left in the flip over, then switch the
printer on.
• The weight of the input hopper does not rest on the card
in the tray, or it is missing. Free the weight.
• Check that the cleaning roller is not out of place. If it is,
switch off the machine, put the roller back into position
and switch the printer on.
• Check that no ribbon fragments are present in the card
path. If there are, switch the machine off and remove
them, then switch the printer on.
• Check that no card is present in the path. If there is,
switch the machine off, remove the card, then switch the
printer on.