Max Bepop CPM-200G - Other Errors;Trouble Shooting; BepopPC EX Problems; Connection and Printer Driver Problems

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BepopPC EX Software Installation
Othererrors/troubleshooting
Problem Necessary Check Solution
BepopPC EX Problems
Cannot save a new draft
Files made by computer administrators can only
be resaved by administrators. If you are not an
administrator, you can only resave les that you
have made.
Log in as an administrator, or save the le with a
different name.
The printer can only print on
occasion
Go to printer properties → details → Spool print
documents
Cannot print in color
Are two people trying to color print at the same time?
(Is the ribbon exchange message being displayed on
someone else’s computer?)
When printing in color, limit the active users to
one person.
Connection and Printer Driver Problems
Cannot Print
In the case that the status monitor is not displayed.
View the page 42. In the event that an error code
was displayed, view the
errorcodelist
(Page 38
～
40).
View page 42 or pages 38
～
40 depending on the
problem.
When attempting to install,
"GRPSSUP.DLL cannot be used"
and the installation fails.
Check that the PC and OS that you are using is
supported by Bepop PC EX.
Only Windows 10/8.1/8/7 are supported.
"Printer driver install failed" and
driver cannot be installed
View Page 41
"Printerdriverinstallfailed"anddrivercannotbeinstalled
.
Cannot install or uninstall
Check that there is currently no printer job being
used.
View page 41
"Cannotinstalloruninstall
(Whenthereisnoprinterjob)"
The printer does not register the
LAN Connection
Is the LAN IP address set? It is necessary to set the
LAN address on the printer.
View page 25
"CPM-200IPAddresssettings"