MC Technologies GmbH, Kabelkamp 2, 30179 Hannover, Germany
Tel: +49511 67 69 99-0, Fax: +49511 67 69 99-150, Website & Shop: www.mc-technologies.net, Email: info@mc-technologies.net
72
21 Maintenance, repair and troubleshooting
Maintenance
The product is maintenance-free and requires no special regular maintenance.
Troubleshooting
If a fault occurs during operation of the product and you need assistance, please contact
MC Technologies support. You can reach our support department by e-mail at
support@mc-technologies.net.
Repair
Send defective products with a detailed error description to:
MC Technologies GmbH, Kabelkamp 2, 30179 Hannover
Before shipping the device:
• Call our support team and ask for an RMA (Return to Manufacturer Authorisation)
number.
• Remove possibly inserted SIM cards.
• Back up the configurations on the device and any other data stored on it.
• Back up any applications running on the device.
It is not permitted to open the product for repair work or modifications.
22 Disposal
Return of the old equipment
In accordance with WEEE regulations, the return and recycling of old MC Technologies
equipment for our customers is regulated as follows:
Please send your old devices carriage paid to the following address:
MC Technologies GmbH
-Entsorgung-
Kabelkamp 2
30179 Hannover
To Previous Page
Loading...