PCF Pro User Manual
DOC01851 Page 58 of 74
Other Faults
Problem Possible Causes and solutions
Poor Load Cleaning
• Insufficient detergent injected. Contact Medisafe
• Check that an approved chemical is being used
• Instrument basket is overloaded. Adjust load
• Instruments are excessively soiled
• Instruments have been left soiled for more than two hours
• Verify facility power meets Unit specifications
Water Leaking from Lid
Area
• Check instruments are lying flat in the basket and not pointing
up at the lid
• Check lid seal is undamaged
Excessive Fill Time
• Check incoming water pressure is above 2 bar (29 psi)
• Check water inlet valve is not blocked (beware of hot water
temperature!)
Low Irrigation Port Flow
Rate
• Check all connectors are fully inserted
• Clean tank filter
• Check basket manifold ports are not blocked
• Check tank docked ports are not blocked
• Verify facility power meets Unit specifications
No Power to Unit or
Display is off
• Installation Main disconnect switch is in the OFF position
Turn main disconnect switch to the ON position
• Facility power is incorrect for unit. Correct facility power to
meet unit requirements
• Internal Circuit breaker has tripped, contact Medisafe
Access to the load in the
event of a power failure or
stuck lid mechanism
• The PCF Pro contains a manual override to allow the lid to be
opened, this must be carried out by trained service personnel.
Please contact Medisafe.
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