Mesh S618 - Page 48

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ii. Ensure that at least 1 node within the network is connected

online consistently in Gateway Mode and is ideally less than

100 m (300 ft) line-of-sight from the node being assessed.

iii. Both mesh nodes must be turned on with at least 20%

battery and its LED indicators visible. Based on this issue, the

LEDs should be red, indicating Recovery Mode. If the LEDs

are another color, refer to section 4.c - Node Modes.

iv. Bring one node being assessed close to another node that is

veriﬁed to either be in Gateway Mode or successfully

meshing with another node. Bring the node as close as

possible, ideally under 10 m (30 ft) to verify that there are no

issues with any internal WiFi antennas.

v. If you are using external WiFi antennas for an extended

range node, ensure that they are fastened properly on the

N-type connectors and are veriﬁed to function.

vi. If you are not intending to use external antennas, conﬁrm

that the part number does not identify the external antenna

conﬁguration. If the external antenna conﬁguration is set,

the node will not be able to mesh without external antennas.

vii. Log onto the dashboard website - please refer to section 9.b

- Upgrading Node Firmware . Ensure that:

1. Both nodes are running a similar ﬁrmware version i.e. -

both nodes are on an iteration of 1.3. If not, update both

nodes to the latest ﬁrmware through the dashboard.

2. The frequency channel selection is legal - no red

exclamation point next to the channels is present.

Issue 9: No SSIDs are visible from the network.

i. Verify on the mobile app or dashboard that an SSID has

been successfully created. To learn how to create an SSID,

please visit Section 5.c - Adding To Your Network.

ii. Ensure that at least 1 node within the network is connected

online in Ethernet or Cellular Gateway Mode and is less than

300 m (1000 ft) line-of-sight from either your position or

another node in Repeater Mode within range of you.

iii. Verify on the mobile app or dashboard that all nodes being

assessed are members of the same network.