69D0023 45
CDV Series Gas Fireplace
TROUBLESHOOTING
GENERAL TROUBLESHOOTING
SYMPTOM POSSIBLE CAUSE ACTION
1. Glass Soots A. Flame impingement on logs A. Install log set per the instructions
Inspect the injector and air intake area. Make sure this area
does not have any blockage from debris and clean.
Check gas supply.
2. Flame burn
blue and lifts
off burner
(ghosting)
A. Insufcient oxygen being
supplied
A. Ensure that the vent cap is installed properly and free of
debris. Ensure that the vent system joints are tight and have
no leaks. Ensure that no debris has been blocking the inner
air intake at the bottom back of the combustion chamber.
Ensure that the glass is properly secure and latched.
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